How it works

PRIVACY
AND COOKIES POLICY

This privacy and cookies policy sets out how Mighty Dragon Studio uses and protects any information that you give Mighty Dragon Studio when you use this website.

Our business, systems and website are designed to comply with all relevant and appropriate national and international legislation with regards to data protection and user privacy (including the General Data Protection Regulation).

01.

Introduction

  • Mighty Dragon Studio are committed to safeguarding the privacy of our website and visitors
  • This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. This policy applies to all of our pages.
  • By using Mighty Dragon Studio's website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
  • In this policy, “we”, “us” and “our” refer to the Mighty Dragon Studio.
02.

Collection of Personal Information

  • Personal information you give to us:
    • This is information about you that you give us when you purchase a product or subscribe to a service from us, including if you download a whitepaper, ebook or brochure from our site, when you fill in a form on our site to contact us with an enquiry, when you correspond with us by phone, e-mail or otherwise, and includes information you provide when you visit our site, use the services provided by, or available through, our site, when you provide us with information requested by us for the verification of your identity, and when you report a problem with our site. We may also collect information about you when you take part in or register for one of our competitions, events or surveys.
    • The type of information you give us may include: your name and address, date of birth, email address, telephone number, credit card information and any related information. This information will be used in accordance with the purposes described in this privacy policy and in the relevant group company privacy notice at the time at which it was collected, and subject to any preferences stated by you. Further details of how to update your preferences are below.
    • When submitting a C.V. when applying for a job with us, you provide us with contact details and certain personal information about you including information about your education, qualifications, employment and job history.
  • Personal information we collect from you - with regards to each of your visits to our site we may automatically collect the following information:
    • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
    • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), pages you looked at, or searched for, and the products and services you have viewed, ordered or searched including, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us.
  • Other sources can include third party data controllers; publicly available sources; data brokers or other data subjects.
03.

Securing Your Personal Information

  • We maintain strict security measures in order to protect personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorised access or disclosure, loss, alteration or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.
  • Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
  • Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. All information submitted to our site via a web browser is protected using HTTPS between the server and your endpoint device, for example your mobile telephone or computer.
04.

Retaining and deleting personal data

  • We will take steps to ensure that the personal information that we hold about you is retained for only as long as it is necessary for the purpose for which it was collected. We apply criteria to determine the appropriate retention period for different categories of personal information that we hold about you. For example, we will keep information necessary to protect us in a legal claim up to 7 years after termination of the contract. After this period it will be deleted to the extent reasonably possible, and in compliance with our data retention policy.
  • Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  • We will retain your personal data as follows:
    • Enquiry Data will be retained for a minimum period of 12 months following the submission on the enquiry and for a maximum period of two years following submission on the enquiry;
    • Correspondence Data will be retained for a minimum period of 12 months following the date of submission, and for a maximum period of three years following last correspondence.
    • Your data will be deleted within a period of up to 12 months once you have expressed a permanent wish to opt out of our services.
05.

Monitoring

  • We may monitor and record telephone calls, emails and other communications in accordance with UK law and for business purposes such as for quality assurance, training, for legal or regulatory reasons and to prevent or detect crime.
06.

Where We Store Your Personal Data

  • All you data are stored within the United Kingdom on our local server and in our written customer record.
07.

Your rights

We have summarised the rights that you have under GDPR data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

  • Your principal rights under data protection law are:
    • the right to access;
    • the right to rectification;
    • the right to erasure;
    • the right to restrict processing;
    • the right to object to processing;
    • the right to data portability;
    • the right to complain to a supervisory authority; and
    • the right to withdraw consent.
  • You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
  • You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
  • In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.
  • In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful, but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
  • You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
  • You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
  • You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
  • To the extent that the legal basis for our processing of your personal data is:
    • consent; or
    • that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
  • If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
  • To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
  • You may exercise any of your rights in relation to your personal data by written notice to us.
08.

Third party websites

  • Our website includes hyperlinks to, and details of, third party websites.
  • We have no control over, and are not responsible for, the privacy policies and practices of third parties.
  • We recommend that you review the terms and conditions and privacy policies of the relevant social media platforms and other websites which you visit, to understand how they use your information.
09.

Updating information

  • Please let us know if the personal information that we hold about you needs to be corrected or updated.
10.

About cookies

  • A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  • Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  • Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
11.

Cookies that we use

  • We use cookies for the following purposes:
    • to help us to analyse the use and performance of our website and services (cookies used for this purpose are: Google Analytics and
    • to store your preferences in relation to the use of cookies more generally.
  • Cookies used by our service providers
  • Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
  • We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/. Google Analytics uses the following cookies:_utma This randomly generated number is used to determine unique visitors to our site. It expires after 2 years. _utmb. This randomly generated number works with _utmc to calculate the average length of time users spend on our site. It expires after 30 minutes. _utmc This randomly generated number works with _utmb to calculate when you close your browser.It expires when you close your browser._utmz This is a randomly generated number and information about how the site was reached (e.g. direct or via a link, organic search or paid search). It expires after 6 months.
  • Our service providers use cookies and those cookies may be stored on your computer when you visit our website. We use exp_cookies_allowed, exp_cookies_accepted or exp_cookies_declined to track and respect your choices. Around all our websites we use cookies to remember where you are and to help and protect you. We use exp_last_activity so every time the page is reloaded the last activity is set to the current date and time. It is used to determine form or login expiry. This is essential for logged in users to record their data and not lose it as it is being input. The expiry time 12 months. exp_last_visit Sets the date and time that the you last visited the site. Affects guests and logged in users. The expiry time is 12 months. exp_tracker Tracks the last 5 pages you viewed and is used primarily for redirection after some actions on the site ie moving back to pages. This affects guests and logged in users. This cookie expires when you leave the site. We also use exp_csrf_token. This cookie protects against Cross Site Request Forgery (CSRF). A CSRF attack forces a logged-on victim’s browser to send a forged HTTP request, including the victim’s session cookie and any other automatically included authentication information, to a vulnerable web application. It expires from your computer after one hour.
12.

Managing cookies

  • We only use cookies that are necessary for the proper and faster functioning of this site and for analytics.
  • Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
    • https://support.google.com/chrome/answer/95647?hl=en (Chrome);
    • https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
    • http://www.opera.com/help/tutorials/security/cookies/ (Opera);
    • https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
    • https://support.apple.com/kb/PH21411 (Safari); and
    • https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
  • Blocking all cookies will have a negative impact upon the usability of many websites.
  • If you block cookies, you will not be able to use all the features on our website.
13.

Our details

  • This website is owned and operated by Mighty Dragon Studio.
  • Our principal place of business is Mighty Dragon Studio - 4 Elder Close, NG5 8GF, Arnold, Nottinghamshire, United Kingdom
  • You can contact us:
    • by post, to the postal address given above;
    • using our website contact form;
    • by telephone, on the contact number published on our website from time to time; or
    • by email, using the email address published on our website.